PROFESSIONAL EXPERIENCE · SKECHERS

My Experience

My experience working in Skechers retail stores, supporting store operations, customer service, sales performance and team management.

Explore My Experience

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01 MY JOURNEY

From retail staff to store responsibility.

My experience at Skechers has allowed me to develop practical skills in retail operations, customer service, sales, visual merchandising, team coordination and store management. Through working in different store environments, I gained experience in adapting to different customer profiles, store layouts and operational requirements.

02 BUGIS

SKECHERS · RETAIL EXPERIENCE

Skechers Bugis

Bugis Store

Bugis Team

Building my foundation in retail.

My experience at the Skechers Bugis store helped me develop my foundation in retail operations and customer service.

I learned how to communicate with customers, understand their needs and recommend suitable footwear based on their requirements.

Working as part of the Bugis team also helped me understand the importance of teamwork, communication and maintaining a positive store environment.

EXPERIENCE

Retail Operations

FOCUS

Customer Service

SKILLS

Sales · Teamwork

03 TAKA

SKECHERS · DEPARTMENT STORE

Skechers TAKA

TAKA Store

Learning to work in a department store environment.

Working at the Skechers TAKA department store gave me experience working within a different retail environment and interacting with department store management.

I learned how to communicate with stakeholders, follow store procedures and maintain operational standards while delivering good customer service.

This experience helped me become more confident in handling daily store responsibilities and solving operational issues.

ENVIRONMENT

Department Store

STAKEHOLDERS

Store Management

EXPERIENCE

Store Operations

04 HOUGANG

SKECHERS · STORE MANAGEMENT

Skechers Hougang Mall

Hougang Mall

Hougang Team

Taking greater responsibility for store operations.

My experience at Skechers Hougang Mall has given me greater responsibility in managing daily store operations.

I am involved in maintaining store standards, supporting sales performance, managing staff schedules and ensuring that daily operations follow company SOPs.

I also focus on customer service and helping customers understand Skechers footwear technologies so that they can choose the products that best suit their needs.

ROLE

Store Operations

RESPONSIBILITY

Team & Store Management

FOCUS

Sales · Customer Service

05 STORE OPERATIONS

01 · STAFF PLANNING

Roster Planning

Planning staff schedules and allocating manpower according to store operations and business requirements.

02 · INVENTORY

Transfer Orders

Handling store inventory movements and transfer orders to support stock availability and store requirements.

03 · SYSTEM

POS System

Using the point-of-sale system to support daily transactions, sales operations and customer purchases.

06 SKILLS DEVELOPED

Skills developed through experience.

01 Customer Service

02 Retail Sales

03 Store Operations

04 Team Management

05 Staff Roster Planning

06 Inventory Management

07 POS System

08 Stakeholder Communication